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Winbox Customer Service – 24/7 Support for Players

At Winbox, we’re committed to providing round-the-clock assistance to our players. Whether you’re navigating account issues, technical glitches, or gameplay inquiries, our dedicated team is ready to help—24 hours a day, 7 days a week.

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SIMPLE STEPS TO CONTACT 24-HOUR ONLINE CUSTOMER SERVICE

Step 1

Access the "Customer Service" button located under the “Me” menu in the Winbox app.

Step 2

Tap the Customer Service icon to begin.

 

Step 3

Choose your question category and preferred language, and connect with our support team immediately.

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What We Can Help You With

  • Assistance with Winbox login issues, password recovery, or account access

  • Support for app downloads, check-in rewards, or bonus retrieval

  • Help with payments, withdrawals, and technical troubleshooting

  • Questions about gameplay, odds, or responsible gaming

Why Choose Winbox Customer Support?

  • Instant access – Get help right when you need it, no long waits.

  • Trusted security – All communications use verified channels to keep your account safe.

  • Always up to date – Stay informed through official Winbox channels for promotions, updates, and important announcements.

Need access right now? Don’t have an account yet? Start by visiting Winbox Register and unlock full access to customer support and exclusive rewards.

WINBOX BRAND AMBASSADOR

Marc Márquez

8-Time World Champion Motorcycle Racer

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WINBOX SECURITY

ThreatMetrix fraud prevention for Winbox
iovation device and identity protection used by Winbox

RESPONSIBLE GAMING

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Responsible
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SUPPORTED PAYMENT METHODS

Ambank
Affin Bank
Alliance Bank
Hongleong Bank
RHB
FPX
Public Bank
Maybank
CIMB Bank
TNG

HELP & RESOURCES

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Winbox

WINBOX GAMING LICENSE & CERTIFICATION

Licensed by PAGCOR – Philippine Amusement and Gaming Corporation
Certified by Gaming Curacao – International Gaming License
iTech Labs – Certified RNG and Game Fairness Testing
GLI Certified – Gaming Laboratories International Certification
TST Global – Payouts Reviewed and Verified
BMM Testlabs – Certified Gaming Compliance Auditor
DMCA Protected – Digital Copyright Protection for Winbox
GoDaddy Verified & Secured – SSL Encryption for Website Security

STAY UPDATED - FOLLOW WINBOX

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Winbox Official – Malaysia’s Premier Online Casino

Operating Since 2018, serving millions of players in Malaysia and globally. Our team of gaming experts ensures fair play across all games. Trusted partners include: Pragmatic Play, Evolution Gaming, Playtech.Licensed under international gaming regulations (Curacao MGA). SSL encrypted by DigiCert for secure transactions.

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